The Ultimate 5-Step Guide To Calling The Philippines: Navigating The +63 International Call Code And New 8-Digit Numbers
Your Complete Guide to the +63 Dialing Procedure (5 Essential Steps)
Connecting to the Philippines requires a precise sequence of numbers. Following these five steps will ensure you successfully place your international call.Step 1: Dial Your Country’s International Direct Dialing (IDD) Exit Code
Every country has a specific code that signals to your phone provider that you are about to place an international call. This is known as the International Direct Dialing (IDD) code or Exit Code. The most common exit code globally is 00, used by most of Asia, Europe, and Africa. However, if you are calling from the United States or Canada, the exit code is 011. For mobile phone users and Voice over Internet Protocol (VoIP) services, you can often simplify this step by simply pressing the + key, which automatically substitutes the correct exit code.
- From USA/Canada: Dial 011
- From Most Other Countries (UK, Australia, etc.): Dial 00
- Universal Mobile/VoIP Shortcut: Dial +
Step 2: Enter the Philippines Country Code (+63)
After the exit code, you must dial the international call code 63. This two-digit code is the universal identifier assigned to the Republic of the Philippines by the International Telecommunication Union (ITU-T). It directs your call to the country’s telecommunications network, whether it’s handled by major carriers like PLDT, Globe Telecom, or Smart Communications.
Your sequence should now look like: 011 63 (from the US) or 00 63 (from Europe).
Step 3: Determine and Dial the Area Code (For Landlines Only)
The third step is critical for landline calls and is where the recent updates come into play. You must dial the specific area code for the city or province you are calling. Crucially, you must drop the leading ‘0’ that is used for domestic calls (the trunk prefix).
Example: If the domestic number is (02) 8XXX-XXXX, you only dial 2.
The telephone system in the Philippines uses a range of area codes, typically 1 to 3 digits long. Here is a list of some of the most frequently called city/province codes:
- Manila/Greater Metro Manila (NCR): 2
- Cebu City: 32
- Davao City: 82
- Bacolod City: 34
- Angeles City: 455
- Batangas: 43
- Cavite: 46
- Iloilo City: 33
Step 4: Incorporate the New 8-Digit Landline Number (If Calling Metro Manila)
This is the most important recent update for international callers. Due to the 8-digit number expansion initiative, all fixed-line subscribers in the Greater Metro Manila area (NCR), including subscribers of PLDT and Globe Telecom, had their 7-digit numbers converted to 8-digit numbers. This change was implemented to free up number combinations and improve the network capacity.
How to dial the new 8-digit number:
If you have an old 7-digit number, the new number is simply the old number with a specific digit (usually 8 for PLDT/Smart/Sun Cellular or a different prefix for Globe) added to the front. For most PLDT subscribers, you just add the number 8 before the existing 7-digit number.
Example of a completed landline call to Manila:
Exit Code (011) + Country Code (63) + Area Code (2) + New 8-Digit Local Number (8XXX XXXX)
Final Sequence: 011 63 2 8XXX XXXX
Step 5: Dial the Mobile Prefix and 7-Digit Subscriber Number (For Mobile)
Calling a mobile number in the Philippines is simpler as it bypasses the regional area code. Philippine mobile numbers are 10 digits long, consisting of a 3-digit mobile prefix followed by a 7-digit subscriber number. You must still drop the leading ‘0’ from the domestic mobile number (e.g., a number starting 0917 becomes 917).
The format for mobile calls is:
Exit Code + 63 + Mobile Prefix (3 digits) + Subscriber Number (7 digits)
Example of a completed mobile call:
Final Sequence: 011 63 9XX XXX XXXX
Understanding Philippines Mobile Prefixes and Network Operators
Knowing the mobile number prefix can often tell you which network the recipient is using, which can be useful for checking rates or network compatibility. The Philippines has several major mobile network operators, each utilizing a range of prefixes. This information is crucial for those who frequently communicate with contacts using different providers like Globe, Smart Communications, and their subsidiaries like Talk 'N Text (TNT) and Touch Mobile (TM).Here is a list of some of the current, common mobile number prefixes (the first three digits after the +63 code):
- Globe Telecom/TM: 917, 905, 906, 915, 927, 935, 936, 995, 997
- Smart/Talk ‘N Text (TNT)/Sun Cellular: 918, 919, 920, 921, 928, 929, 930, 939, 947, 949, 999
- DITO Telecommunity: 991, 992, 993, 994
- New/Shared Prefixes: 963, 977, 904 (Note: Due to number portability and shared resources, the network associated with a prefix can sometimes change, but these are the most common assignments.)
The total length of an international mobile call sequence to the Philippines (excluding the exit code) is always 12 digits: 63 + 3-digit prefix + 7-digit number.
Troubleshooting and FAQs for International Call Code 63
Even with the correct sequence, international calls can sometimes fail. Here are common issues and frequently asked questions about calling the Philippines.
Why is my call to Manila not connecting?
The most common reason for a failed call to a landline in the National Capital Region (NCR) is the 8-digit number expansion. If you are still using the old 7-digit number, your call will not go through. Ensure you have added the correct leading digit (usually '8') to the front of the 7-digit local number.
What is the difference between calling a landline and a mobile number?
The key difference is the use of the area code. Landlines require the area code (e.g., 2 for Manila, 32 for Cebu) followed by the local number. Mobile numbers do not use an area code but instead use a 3-digit mobile prefix (e.g., 917) followed by the 7-digit number. Both still require the country code 63.
Are international calls to the Philippines expensive?
Costs vary widely depending on your calling provider (e.g., AT&T, Verizon, Skype, Google Voice). Traditional carriers often charge high per-minute rates. To save money, consider using VoIP apps like WhatsApp, Viber, or Facebook Messenger for free calls over Wi-Fi or data, or purchase international calling cards/plans that offer competitive rates to the Philippines.
Do I need to dial the leading ‘0’ in the area code or mobile prefix?
No. When dialing the international call code 63, you must always drop the leading ‘0’ (the domestic trunk prefix). For example, the domestic Manila area code 02 becomes just 2, and the domestic mobile prefix 0917 becomes just 917.
By following this detailed, up-to-date guide, you can confidently navigate the complexities of international dialing to the Philippines. The code +63 is your key—just remember the crucial 8-digit change for Metro Manila landlines, and you’ll be connected instantly.
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